Course curriculum

    1. Welcome to the course!

    2. How to use this course?

    3. 01. Course DEMO

    4. 02. Why deal with difficult people

    1. 03. Understanding Why do you get mad

    2. 04. All control starts with self-control

    3. 05. Ways that we allow people to control us

    4. 06. See angry people as hurt_ not bad

    5. 07. What causes anger issues

    6. 08. What is the Explanatory style

    7. 09. How to control yourself

    1. 10. How To Get People To Like You

    2. 11. What are the benefits of effective negotiation

    3. 12. Setting Limits and Boundaries

    4. 13. How to demonstrate mutual respect in the Scrum team

    5. 14. The importance of trust in a Scrum Team

    6. 15. Why does Kindness Matter

    7. 16. Helping but not enabling

    8. 17. Being responsible for your actions

    9. 18. How to Avoid Being an Easy Target

    1. 19. How to deal with people who whine and complain all the time

    2. 20. How to deal with bossy and aggressive people

    3. 21. How to deal with The Friendly Sniper type of people

    4. 22. How to solve a problem with a really angry person

    5. 23. How to deal with a chatterbox person

    6. 24. How to deal with a know it all problem person

    7. 25. How to deal with nagging Scrum team members

    8. Quiz 1: Foundations Check

    9. 26. Dealing with an Uncooperative Product Owner or Stakeholder

    1. 27. Your progress so far

    2. 28. Handling Difficult Behavior in Remote and Hybrid Scrum Teams

    3. 29. Mastering the Art of Uncomfortable Conversations

    4. Quiz 2: Advanced Scenarios Check

    5. 30. Don-t replay the old movies in your head

    6. 31. How To Stay Calm Around Those Who Push Your Buttons

    1. 32. Tips that will help you deal with uncooperative team members in Scrum

    2. 33. Conclusion

    3. Before you go...

    4. Resources to Download

About this course

  • $15.00
  • 39 lessons
  • 2.5 hours of video content
  • 5 downloadable docs
  • lifetime access

Discover team potential, starting today

This course is not just for Scrum Masters. It is everyone who is looking for ways to improve workplace teamwork, and Ways to Bring Out the Best in Your Team

Enroll today

Instructor(s)

Senior instructor Dejan Majkic

Dejan has an MA in Computer Science and Information Technology. Certified Instructor, Product Owner, Scrum Master, and Digital Entrepreneur. With more than 120,000 students from all over the world, Dejan Majkic is one of the top European technology instructors. Teaches Personal development, Agile practices, Scrum Framework, Product Management, YouTube, TikTok for Business... ' I love what I do. I work for an organization that has a belief that we are responsible for holding the dreams of other people in our hands. It gives me purpose. It’s why I wake up in the morning every single day, and the result is fantastic. – Dejan Majkic'